Bob Gordon

Background

About Bob Gordon

Outcome-driven, detail-oriented Program Manager with extensive experience delivering SaaS solutions to market and directing technical projects in all phases of the life cycle. Experienced in project process development, assessment and oversight. Skilled at business and technical analysis, product roadmaps, backlog management, complex schedules, resource requirements, contract compliance, and documentation. Ability to manage conflicting objectives with limited shared resources and maintain a strong commitment to quality and process improvement. For a mid-sized SaaS company that provides critical-event management systems to corporations and governments, oversaw successful product and feature launches. Responsibilities included budgeting, improving and standardizing the product release and GTM processes, partnering with Sales, Marketing, and Finance to develop all aspects of launch and follow-up support. For multiple software companies, managed product-roadmap development and administration. Migrated the roadmaps from static presentations to online presentation tools targeting multiple audiences and integrated them with planning and development tools. Managed the production deployment schedules and customer communications for multiple integrated SaaS products. Reduced the need for major orchestrated platform deployments by implementing continuous micro-service deliveries driven by scrum teams. Managed the implementation and customization of retail clients’ online shopping sites on the SAP / hybris eCommerce platform. The first release increased online shopping revenue by at least 30% and significantly reduced time-to-market for new content and releases. Led Scrum Teams that delivered release candidates to production and managed customer acceptance. Conducted all Scrum Master activities from backlog grooming through demos, reviews, and retrospectives. Maintained Backlog, Sprint planning, and execution using JIRA and Confluence. Migrated software development teams from SDLC based methodologies to Agile and SAFe based processes and tools. Implemented the use of AgileCraft and migration to JIRA Align for PI Planning for Multiple ARTs.