Boopathi Krishnan

Background

About Boopathi Krishnan

Several years of successful experience in information technology, Software development lead / Service delivery management Automated Fare Collection System-Technical architecture, Customization, Systems integration and deployment From Passenger transaction to CCHS, Settlements SLA definition, Maintenance contracts and deliver services to meet highest customer satisfaction Collaborate with business partners, solution architects, and other groups to identify technical and functional needs of system and determine priority of needs Audit the service management processes (Incident Management, Change Management, Problem Management) Business Intelligence Reporting Managing teams of varying roles, varying sizes and responsibilities IT Infrastructure and Application support Standards in line with ISO 9001, ISO Cybersecurity, GDPR Effective communication style to plan and accomplish goals working with various levels of management Perform complex engineering activities for performance tuning and monitoring Providing technical design, implementation, and quality guidance to the team Negotiating with external suppliers/partners on projects and deliverables Strong analytical and problem solving skills Highly organized and ability to effectively multi-task and plan/manage deliverables Industry Domain : Public Sector Transportation-Local Governments Insurance (P&C, Life, Group Life) Information Production Chain (WHO) Clearing House for Banks