Verified recordTelecommunications

Brandon Jolie

Servicenow Developer at Beanfield

Based in Canada

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Seniority

Staff

Department

Information Technology

Location

Canada

Industry

Telecommunications

Company size

483

Contact information

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Email

1 credit

b•••••••@beanfield.com

Phone

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Background

About Brandon Jolie

ServiceNow Developer and Platform Owner with 6+ years of progressive IT experience and nearly a year leading development and administration for a full-scale ServiceNow environment. I specialize in scalable, user-centric solutions across ITSM, CSM, and HAM — from catalog design and scripting to automation, Flow Designer, integrations, and UI modernization (Xanadu UI).I currently manage the entire ServiceNow ecosystem at my organization, functioning as the sole developer and administrator. My work drives efficiency, reduces manual effort, and improves service delivery across internal teams.Certified in CSA, CAD, CIC‑CSM, CAPM, and ITIL 4 Foundation, I blend hands-on platform expertise with a structured, service-oriented mindset. My background in IT support and internal tool development sharpened my troubleshooting skills and ability to bridge technical and non-technical teams.

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