Brandon Simms

Background

About Brandon Simms

Dedicated Communications Studies graduate from the University of Maryland Global Campus, with a commendable GPA of 3.71. I bring a diverse background coupled with strategic communications, bolstered by proven leadership capabilities and a commitment to fostering collaborative work environments. As a Contact Center Specialist at Skypoint Federal Credit Union, I excel at customer interactions through various channels, efficiently handling inquiries and analyzing loan applications.My previous role as Assistant Store Manager at Skechers USA honed my skills in team development, recruitment, and performance management while consistently achieving sales targets. With extensive experience in retail operations, marketing, and customer service, I have a track record of driving organizational success through effective communication, strong rapport building, and strategic planning.I am proficient in various software programs including Microsoft Office Suite, QuickBooks, and banking software, making me well-equipped to support any team. I am passionate about leveraging my expertise to contribute to organizational growth and cultivate positive relationships, and I look forward to connecting with like-minded professionals.