Brandon Y.
Applications Manager at Berlin Packaging
Based in Downers Grove, United States
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Seniority
Manager
Department
Operations
Location
Downers Grove
Industry
Packaging and Containers Manufacturing
Company size
1.6K
Contact information
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b•••••••@berlinpackaging.com
Phone
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Background
About Brandon Y.
Broad range of experience in IT. A Salesforce Certified Admin who has worked extensively with Salesforce.com over the past 15 years. Currently responsible for the architecture, design, development, configuration, and delivery of Salesforce.com solutions for new and existing groups in our company. Integrated Salesforce.com with multiple ERPs (PeopleSoft, Oracle EBS, SAP, Decade, Order Power) and various other data sources (Oracle, IBM DB2, Sql Server, Progress) using IBM App Connect Pro (WebSphere Cast Iron) and MuleSoft. Built custom functionality using custom objects, VisualForce, Apex triggers/code/test classes, LWC. Developed online credit card processing solution integrated with PayPal. Have implemented and/or configured various Salesforce.com functionality, including- Agentforce - Service Cloud Voice with Amazon Connect - Enhanced Messaging - Salesforce Shield (Event Monitoring)- CRM Analytics (fka Tableau)- Digital Experience Cloud (communities, sites, portals)- Knowledge - Dashboards - Web to lead - Web to case - Email to case - Workflow/Process Builder/Flow - HTTP Callouts - Data Loader - Force.com Bulk API - Installation/configuration of Applications from the App Exchange - CTI - Merger of multiple Salesforce instances - Pardot Integration - SF Engage - Steelbrick/CPQ implementation - Transition to Lightning Experience - Multi Language implementation
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