Brooke Ramos

Background

About Brooke Ramos

As an experienced healthcare informatics support, I am an excellent consultant contractor who focuses on supporting clients live on Millennium/Epic solutions through successful engagement with client end users. As an experienced senior adoption consultant in both federal and commercial environments; I provide support for optimization, solution advancement, technology upgrade, and sustainment. I also make an extensive impact toward clients by enforcing the strategic methodology given by site leadership for the clients’ long-term adoption success. I do support at-the-elbow for clinicians in both inpatient and ambulatory settings responsible for ensuring positive high-efficiency outcomes with the given EMR being utilized. I ensure that all of my end users utilize the functionalities available to them per their scope of access, ensuring the workflows are properly implemented for the client’s adoption goals within each specialty department. I accomplish a positive impact on client relationships in the commercial and federal space by upgrading end-user experience at all levels while decreasing their overall time spent within the EMR for their day-to-day tasks within the fast-paced environment. With excellent analytical and troubleshooting skills, I have a strong work ethic toward every project and an exemplary record of maintaining business client relationships based on positive regard and successful go-live project outcomes. All end-users supported by me tend to decrease their overall level of individual stress, by increasing their personal confidence in utilizing designated EMR applications in a short period of time.*Oracle Cerner Certified Analyst