Bruno Lucas

Background

About Bruno Lucas

Visionary and goal-oriented IT Senior Leader with demonstrated experience in planning, developing, and implementing cutting edge information solutions to address business opportunities. Develop strategic plans for European implementation and operations of client services, product support, quality assurance and training. Initiate and enforce strict budget controls addressing company need and promoting growth. Adept at crisis management, troubleshooting, problem-solving and negotiating. Strong record of success in creating robust IT systems. Proven ability to bring the benefits of IT to solve business issues while managing costs and risks. Specialties: • Strategic Planning and Direction • Leadership • Staff Management/Team building • Organisation/Staff development • SDLC • Architecture • Service Portfolio • Chargeback • Continuous Process Improvement • Cost containment & Budgeting • Infrastructure Design/Implementation • ITIL • Security and Disaster planning • Customer Service/Client Relations Management • Vendor Management • IT Governance and Compliance • Global IT Delivery & Project Management • Risk Management • Best Practice Methodologies