Cameron C.

Background

About Cameron C.

In order to effectively lead teams, you must be what you need to be for your employees and possess the ability to inspire, motivate, and encourage team collaboration and creativity. As a focused and driven Operations leader, I’ve had the privilege of building teams and developing team members into leadership roles. Along with leading my teams, finding solutions for my clients, improving processes, developing key customer relationships, and managing change are skills I have applied in order to deliver results for my company: Resolved staffing shortages and service gaps of a rapidly expanding client, improving the customer experience and retaining $3.5M of at-risk revenues Piloted recruiting calendar plan with an initial staffing of 30 FTE for a 275+ location nonprofit multispecialty academic medical center; plan rolled out company-wide and has forecasted growth of FTE Leveraged our remote support service product to increase hiring pool in a saturated and difficult to staff market; ultimately increased client conversions, maximized revenue, and mitigated demographic challenges in a market Received award from CEO in recognition of efforts to turn around and regain confidence of clients who were gravitating toward termination of services Restructured company communications format for Operations teams, driving a 30% reduction in time spent by staff in meetings and conference calls EXPERTISE: Change Management Client Management Client Relations Client Retention Coaching Collaboration Electronic Health Records (EHR) Electronic Medical Records (EMR) Healthcare Management Leadership Leadership Development Mentoring Operations Performance Improvement Process Improvement Project Management Relationship Building Strategic Planning Team Building Training Troubleshooting I’m always interested in meeting other Operations Management professionals. Let’s connect!