Carter Coyle
Service Desk Support i at Steel Technologies
Based in Louisville, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Louisville
Industry
Manufacturing
Company size
1.2K
Contact information
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c•••••••@steeltechnologies.com
Phone
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Background
About Carter Coyle
I’m a recent graduate from the University of Louisville, holding three distinct degrees in Computer Information Systems with focuses in Cybersecurity, Web Development, and Business Process Management. My academic foundation is supported by hands-on experience as an IT Help Desk Intern at ACBL, where I provided Tier 1 support, resolved technical issues, and worked across departments to ensure system reliability and user satisfaction. With a strong interest in cybersecurity, I’m driven to secure digital environments and solve complex problems. I'm experienced with tools such as Wireshark, Active Directory, Carbon Black, and ServiceNow, and I’m eager to continue growing in roles that involve security operations, system support, or infrastructure hardening. I take pride in being dependable and collaborative—traits that have helped me balance academics, professional responsibilities, and team-based projects. Now, I’m ready to bring that same energy into a full-time cybersecurity or IT support role.
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