Casey de Sousa

Background

About Casey de Sousa

Experienced operations manager with a solid background in the hospitality industry, offering five years of proven expertise. Skilled in a diverse array of hospitality roles, including staff training, inventory management, financial forecasting, bookkeeping, team management, customer service, beverage preparation, scheduling, and cost analysis. Dedicated to maintaining operational efficiency, optimizing resources, and delivering exceptional customer service. Presently, I hold the position of operations manager at a dynamic company specializing in pop-up ventures, food trucks, and the strategic development of brands. In this role, I excel in overseeing the seamless execution of these unique concepts, ranging from pop-up events to managing food truck operations. Leveraging my expertise in event planning and logistics, I have successfully organized numerous F&B festivals, creating memorable experiences for guests. Proficient in staff training, stock ordering, company forecasting, bookkeeping, managing teams, customer service, beverage preparation, scheduling, and cost analysis. I am experienced in managing HR, compliance, and HACCP training, ensuring meticulous maintenance of up-to-date staff files. I am actively seeking opportunities for collaboration within the hospitality industry. With a strong background in operations management, event planning, and team leadership, I am eager to contribute to projects that drive operational excellence, enhance guest satisfaction, and foster success. I invite you to connect with me to explore potential collaborations that can mutually benefit our professional endeavors.