Catherine Bain
Employee Relations Manager at Security Service Federal Credit Union
Based in San Antonio, United States
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Seniority
Manager
Department
Human Resources
Location
San Antonio
Industry
Financial Services
Company size
1.6K
Contact information
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c•••••••@ssfcu.org
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Background
About Catherine Bain
I’m a people-first HR leader who thrives at the intersection of strategy, culture, and results. Over the course of my career, I’ve partnered with executives to design and deliver programs that don’t just check boxes—they transform how organizations attract, develop, and retain talent. I believe HR is most impactful when it’s both data-driven and deeply human. My work has spanned talent acquisition, organizational development, employee relations, and cultural transformation, but the common thread has been building environments where people can do their best work. I’m known for turning complex challenges into clear, actionable strategies and for aligning people initiatives directly to business goals. Career Highlights: Designed and launched an enterprise-wide New Manager Training program that elevated leadership capability scores and standardized people management practices across departments. Built and scaled a flagship Summer Internship Program that boosted early-career hire retention and strengthened the succession pipeline—earning recognition with the Star Performer Award. Established a centralized HR administration function, eliminating redundancies, ensuring 100% compliance, and streamlining processes for greater efficiency. Partnered with executive leadership to implement strategic initiatives, aligning talent acquisition, and growth priorities. Led complex employee relations cases with a proactive, fair, and risk-mitigating approach, fostering trust and strengthening workplace culture. At the heart of my work is a commitment to balancing business priorities with the human experience. I bring a calm, solutions-oriented approach to even the most challenging situations, always keeping an eye on long-term organizational health while delivering measurable, immediate impact. Key Skills: HR Business Partner Cross-Functional Team Leadership Talent Acquisition & Management Organizational Design & Development Employee Relations Performance Management Federal and State Regulations Cultural Transformation HR Project & Program Management Data Analytics Training & Development
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