Chad Wentz

Background

About Chad Wentz

I am currently employed by Mythics, LLC. as a Support Solutions Representative and Team Lead for Oracle Support Rewards. I manage and facilitate award of Oracle support annual maintenance renewal contracts for the Defense Health Agency, Defense Logistics Agency, and United States Air Force. I also work directly with government integrators like Northrop Grumman, Lockheed Martin, General Dynamics, Science Applications International Corporation, Boeing, and Raytheon in support of their prime contracts for their public sector customers. I have experience partnering with veteran owned small business and service-disabled veteran owned small business to provide Oracle support annual maintenance renewal contracts to public sector customers via the NASA Solutions for Enterprise-Wide Procurement (SEWP) Government Wide Acquisition Contract (GWAC). My primary responsibilities include: performing market research and cost analysis to determine fair market pricing, providing customers with maintenance renewal contract costs prior to current maintenance term expiration, reviewing and negotiating contractual terms and conditions to support contract award, respond to market research requests, requests for quote or proposal, and purchase order/award/order documents in open market purchasing as well as the NASA SEWP GWAC, processing internal orders in the Salesforce customer relationship management tool and maintaining open lines of communication via phone and email with customers as well as with Oracle during each maintenance renewal contract sales cycle. In my Team Lead role, I am the point of contact for the Mythics, LLC. Oracle Support Rewards program. I contribute to this program by managing the existing tracking sheet that holds rewards data that is crucial to completing the redemption process. I keep timely and orderly notes on this sheet with the most relevant data. I also work closely with my internal sales teams to track any additional details that are unique to their customer account that would assist in completing the rewards redemption process. In addition, I work closely with my internal accounting team to ensure the rewards redemption process is completed correctly. Lastly, I also facilitate communication with our external customers by hosting meetings, communicating via email or phone with customers to discuss their rewards and how we can best utilize them to their needs, and gather any additional scoping details for our internal teams to use.