Cierra Forde

Background

About Cierra Forde

As a Senior Associate in Benefits Operations at Justworks, I specialize in managing complex insurance benefits operations; focusing on CDH and Commuter benefits. My role involves addressing escalated issues, collaborating with cross-functional teams, and ensuring vendor and regulatory compliance. I aim to enhance operational processes and customer experiences, contributing to scalable benefits systems supporting thousands of employees. A graduate of Mercy College with a degree in Biology, I co-lead an employee resource group at Justworks, fostering community and leadership. With a commitment to streamlining processes and connecting individuals to essential resources, I am motivated to expand my impact within healthcare administration, particularly in revenue cycle, billing, and claims management.