Cindy Baker
HR & Compliance Assistant at Gp Plantscape
Based in Lanark, United Kingdom
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Seniority
Staff
Department
Human Resources
Location
Lanark
Industry
Landscaping Services
Company size
36
Contact information
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c•••••••@gpplantscape.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Cindy Baker
With over two years of experience in managing and executing various aspects of operations at H&M, I am a customer service and process improvement expert who strives to deliver excellence in every channel. I have a Bachelor's degree in Media Arts from the University of Plymouth and have held varying roles building customer loyalty for more than fifteen years. As an Operations Coordinator, I collaborate with key stakeholders to identify and resolve issues, optimise efficiency and profitability, and enhance customer journeys in my markets. I also work on new process KPIs, create performance-based dashboards, and conduct incident follow-ups. Previously, I have coached and developed support teams, handled escalated customer complaints, and led recruitment and onboarding processes. I am passionate about creating an inspiring and safe environment for employees and customers alike.
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