Colin Richardson

Background

About Colin Richardson

A 'Customer Service' and 'Visitor Experience' natural for the ‘Arts’, ‘Heritage’ and ‘Tourism’ industries. I have a good professional personality over the phone, on-line and especially ‘Face to Face’. I love the ‘Visitor Experience’ role, being knowledgeable, informative and learning new things to pass on, I've worked 'Front of House' and also given guided tours. I come with a work comes first attitude.Recently, I’ve been a 'Ticketing and Membership Assistant', working with 'Tessitura' with years of varied admin experience and I have now been promoted to 'Ticketing Duty Manager' cover. I've worked in 'Call Centres' and 'Main Reception', I have experience with 'Word','Excel' and I've given 'Powerpoint' presentations.'I've been a volunteer at 'Samuel Johnson Museum' and a 'Volunteer Team Leader' at 'Southbank Centre' before being employed there. I've also been a fundraiser, a warehouse operative, a ‘Deputy Manager’ for a film post production company and I have great concentration for data entry. I work with 'Zendesk' and I have been an 'Assistant Manger' for Southbank Centre's Christmas market. Gently introducing myself to 'Production' watching YouTube' videos.Quietly efficient, consistent and a good listener. Very easy to work with, a good trainer to staff, always motivated to learn new skills to improve myself. I have experience with Google Sites, Social Media management, Twitter, Wordfly and Trip Advisor. I'm thoughtful and encouraging to my colleagues, who become friends.I'm interested in learning 'Photography', I love 'Food events', followed by the gym.'Nature and Art’ documentaries' and I'm at beginners level with 'HTML' and 'Video Editing'. I am also a 'Reiki Master' and Language Learner."Colin likes to pass on information and share his knowledge ". Southbank Centre Ticketing and Membership Manager.