Collin Strajack
Lead Advocate at Businessolver
Based in Davenport, United States
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Seniority
Manager
Department
Human Resources
Location
Davenport
Industry
Human Resources Services
Company size
1.5K
Contact information
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c•••••••@businessolver.com
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Background
About Collin Strajack
As a Lead Advocate at Businessolver, Inc, I manage a team of 20-25 Member Advocates and strive to improve quality reviews, reduce HR complaints, and deliver timely solutions to members. By coaching Member Advocates in need of assistance, I ensure that our department consistently provides top-notch service, de-escalating calls when necessary and compiling data to present to client leadership. Prior to this role, I worked as a Member Advocate and Senior Member Advocate, where I developed strong skills in communication and problem-solving. In addition, I have experience as a bartender/server at Driftwood Pub and as a Website Administrator and Customer Service Representative at Nis, Inc. I hold a Bachelor of Arts in Marketing from St. Ambrose University with a GPA of 3.5.
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