Conor Sexton

Background

About Conor Sexton

Started working Super Value Glanmire in October 2009 as store operator. In July 2012 I moved to Trainee Manager of the retail store with responsibility for ensuring that all stock is available for consumer needs. I trained in each area of the store to become familiar with all sides of the business. In November 2014 I started working in DELL EMC in the Schedule and Account Services Department as a customer service agent for the German / Eastern European Market. After two years in the German Market I moved to the UKI market in July 2016. Both area's included working with customers, engineers and managers on a daily basis via phone and email. I also worked on reports, presentations and training files for new hires coming into the business. In August 2016, I was promoted to UK & Ireland Shift Lead. Key responsibilities such as reporting to my manager daily, conference calls, delegating workload and working within the team. Since I started in DELL EMC, I have always been a point of contact for any process changes / trainings / new up and coming projects to help others. In January 2019, I moved from the UK & Ireland to NTSA team as Team Lead (covering Europe North, Eastern Europe, Africa and Middle East).