Dan Okun

Background

About Dan Okun

I am a solutions-focused, outcome-driven professional with a comprehensive background across the enterprise technology sector. My areas of expertise include team leadership, team development, organizational leadership, strategic planning, innovation, digital workplace strategy, workplace culture, project management and execution, change management, continuous improvement, budget management, cost control, customer experience, end user satisfaction, productivity optimization, interpersonal communications, mentorship, team collaboration, quality assurance, and problem solving. A selection of my career highlights follows: · Successfully planned, coordinated, and led the migration of +40K endpoints to Windows 10 and Office 365 (The Travelers). · Recipient of the COVID-19 Hero Award in recognition of outstanding performance in support of the company’s technological response to the work-related restrictions of the pandemic (The Travelers). · Exceeded revenue objectives and recorded below budget expenses each year, and achieved customer retention rates of +95%(Connecticut Business Systems). · Spearheaded the EUC initiative resulting in ~$30M in savings, successfully deployed Office 365 for +60K endpoints, and a clientless VPN solution for remote employees (Aetna). · Project managed the successful deployment of Skype for Business, mobile email and peer-to-peer video conferencing capabilities for +60K endpoints (Aetna). · Designed and developed a customized concierge support model with a rapid response time of less than 5 minutes (Aetna). · Built a robust portfolio of technical skills across platforms and services including Microsoft 365, New Generation VDI, Windows 10 as a Service, Office 365, Cloud-based Workspaces, Unified Endpoint Management, Content & Collaboration, Executive Support Services, Mobility, Virtualization Technologies, Apple Ecosystem, Conferencing Solutions, etc. Please send me a message or add me as a contact - I look forward to connecting with you.