Danielle Matthews
Implementation Project Manager 401k at Adp
Based in Roseland, United States
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Seniority
Manager
Department
Operations
Location
Roseland
Industry
Human Resources Services
Company size
94K
Contact information
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d•••••••@adp.com
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Background
About Danielle Matthews
I’m a customer success and implementation professional with 10+ years of experience helping schools and organizations adopt tools that improve operations, learning outcomes, and user satisfaction. Most recently, I led onboarding and customer success for 100+ K–12 schools using an EdTech platform, managing everything from implementation to executive business reviews. I’ve also managed retirement plan rollouts at ADP and served as a childcare center director, giving me deep insight into both client relationships and the education sector. I specialize in building trust, improving processes, and driving engagement through platforms like HubSpot, Zendesk, and ChurnZero. I thrive in remote and hybrid environments and am passionate about creating experiences that lead to strong retention and lasting impact. I’m currently seeking new opportunities in Customer Success, Account Management, or EdTech Sales.
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