Daphne Cochran
Customer Service Manager at Halo - Recognition & Incentives
Based in New York, United States
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Seniority
Manager
Department
Customer/Client Service
Location
New York
Industry
Human Resources Services
Company size
70
Contact information
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d•••••••@halorecognition.com
Phone
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Background
About Daphne Cochran
Highly accomplished Call Center Manager with extensive experience managing small and large call centers, in-person and remote providing customers with World Class customer experience. Finely honed leadership, strategic thinking, and relationship-building with internal and external customers. I have excellent written and verbal communication skills while exceeding standards for productivity and key performance indicators (KPI). Core Competencies: Data Analytics Project Management Training Time Management Quality Assurance Problem-solving skills.
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