Darrell Gregoire

Background

About Darrell Gregoire

I am an experienced and versatile multi-skilled professional with significant experience of people, service and project management in the public and not-for-profit sectors. My areas of expertise include providing expertise and pragmatic solutions to improve customer facing services and reduce revenue costs, and developing sustainable partnerships which allow collaboration on new approaches in developing and maintaining high quality public/private sector provision. I have wide professional knowledge and consistently work beyond expectations to produce results of the highest standards. I relish new challenges, can build and maintain business relationships and always aim to achieve the best results in all that I do. I strive to inspire the same attitude and outlook in my fellow workers. Possessing excellent organisation techniques and management skills, I am a very good communicator and can recognise and solve issues quickly. I have strong leadership qualities and work well as part of a team and I am also comfortable working alone, using my own initiative. KEY SKILLS AND EXPERTISE • Front-line management: of a wide range of customer facing services in public and not for profit sectors across the UK and internationally • Leadership and management trained: effective relationship management; monitor and manage progress and individual and service performance, manage and mitigate risks • Project management: transformation and programme implementation • Change management: lead, inspire and shape the team to deliver change; partnership working for the best ideas, input, engagement and ownership • Quality Assurance: in service delivery, process management and improvement to teams and individuals • Multi-site management: co-ordination, organisation and time management • Risk management: offender management, safeguarding - transition and resettlement from custody work