Darren D.
Director Customer Experience at Xperigo
Based in Canada
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Seniority
Director
Department
Customer/Client Service
Location
Canada
Industry
Outsourcing and Offshoring Consulting
Company size
138
Contact information
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d•••••••@xperigo.com
Phone
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Background
About Darren D.
Dynamic award-winning Contact Centre Leader with over a decade of cross-industry experience in Telecommunications, Banking, HVAC, Payment Processing and Automotive. Recognized at the 2018 CCW Awards for excellence in CX and innovation. Proven ability to turn cost centers into profit drivers by generating $1M/year through new service offerings. Boosted engagement by 15% with Switchgear certified coaching and incentive programs. Known for strategic leadership, operational excellence and building high-performing customer focused teams.
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