David Dobkowski
Member Services Manager at Lifecare
Based in Shelton, United States
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Seniority
Manager
Department
Human Resources
Location
Shelton
Industry
Human Resources Services
Company size
702
Contact information
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d•••••••@lifecare.com
Phone
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Background
About David Dobkowski
Extensive background of leadership in customer service with a record of success revitalizing and restructuring customer service operations. Experience implementing cultural change, and enhancing training and quality initiatives. Highly analytical, innovative and organized, capable of developing effective strategies for driving customer satisfaction to improved levels. Excellent communicator and team leader with the ability to create and implement processes, procedures and metrics while motivating staff to succeed- Customer Service - Team Building - Operations Management - Training & Development - Project Management - Policy/Procedure Creation - Goals/Metrics Creation - Quality Assurance - Escalation Management - Coaching/Performance Evaluation - Interviewing & Staffing - Relationship Management
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