David Fairburn

Background

About David Fairburn

I’m a dynamic, mission-driven professional with 20 years of Navy service and a proven track record in solution engineering, Salesforce CRM implementation, and data-driven business transformation. Today, I specialize in helping organizations unlock the full potential of Salesforce technologies to drive operational efficiency, deliver scalable solutions, and enhance user experience. Recently, I’ve supported clients such as Navy Recruiting Command, FedEx, AirBnB, and Arcbest, where I led Salesforce configurations, BI dashboard development, user training, and analytics implementations across complex environments with thousands of users. I bring a hands-on understanding of Service Cloud, Salesforce Analytics, Dataflows, and AppExchange solutions like MOGLI. My foundation in Lean Six Sigma, Agile methodologies, and project leadership helps me bridge the gap between technical teams and end users. I thrive in cross-functional environments—whether leading change, solving complex admin issues, or enabling smarter decision-making through tailored CRM solutions. Salesforce Certified: Administrator | AI Associate Certifications: Security+(CompTIA), LSSMBB, Project Manager, Agile Scrum Tools & Skills: CRM Architecture, BI, Dataflows, SQL, Flow Builder, Training & Enablement Let’s connect if you're passionate about CRM innovation, digital transformation, or simply want to chat about Salesforce, leadership, or coaching youth sports.