Dawn Pearson

Background

About Dawn Pearson

Experienced senior project and change management professional with strengths with in the following areas: Making key business decisions regarding contracts while managing several multi-million dollar projects simultaneously.Currently managing and leading intra-national virtual teams for migrations of systems, vendor and client files from outdated systems to state of the art system known as IBM Sterling while collaborating with multiple internal and external teams.Previous experience in managing teams to build and implement technology solutions for customers for transformations of client software implementations, IT/web and construction project initiatives collaborating with multiple internal and external intra-national teams.Expertise in customer partnership developing, processes, work flows, escalation paths, job aides, coaching teams and building processes.Proficiencies:Project and Change Management • Technology Solutions • SharePoint Architecture • Developing Project Processes • Work Flow Charts • Escalations • Training/Teaching • Presentations • Strong Communication • Customer Relations • Vendor Relations • Strategic Partnerships • Cross-functional Teams • Troubleshooting