Doug Malcolm

Background

About Doug Malcolm

A proven sales producer with customer focus and a talent for building new business. Known for exceeding sales goals and overachieving client retention targets. Deep expertise in consultative sales. Passion for understanding client business problems and offering custom solutions that drive bottom line results. A team player who excels in collaboration across organizational lines to provide answers and solutions to client business problems. Experienced in conducting complex negotiations involving global customers with multiple product and content deliveries in diverse locations. Expertise in creating, preparing, and delivering client presentations to audiences large and small. Specialties: account management, consultative sales, mentorship, prospecting, client retention, cross-selling, business strategy and implementation, sales qualification, cross-functional team coordination expertise, customer support, pipeline management, and contract negotiation.