Dwayne Jordan
IT Technical Support Agent at Saic
Based in Augusta, United States
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Seniority
Staff
Department
Information Technology
Location
Augusta
Industry
Defense and Space Manufacturing
Company size
37K
Contact information
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d•••••••@bit.ly
Phone
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Background
About Dwayne Jordan
Experienced IT Support Specialist with an active SECRET clearance and a track record of delivering Tier 1 and Tier 2 support in high-pressure environments. Proficient in troubleshooting hardware, software, and network issues using tools like ServiceNow, Wireshark, and Microsoft Sentinel. I hold multiple certifications, including CompTIA A+, Network+, Security+, and ITIL v4, and bring hands-on expertise in cybersecurity, system management, and network configuration. Passionate about leveraging my skills in an IT support or cybersecurity role, I am open to remote, hybrid, on-site, or travel-based positions."
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