Edna Jackson

Background

About Edna Jackson

As a Client Billing Supervisor at Altair Global, I lead a team of 10 Billing Coordinators, including 6 offshore staff, to ensure the accuracy and timeliness of client invoicing and payment. I have over 16 years of experience in client accounting, financial reporting, and expense auditing, working with more than 75 clients and managing $300M in balanced portfolios. I am also a certified Scrum Master and Product Owner, with skills in agile project management, business process improvement, and team collaboration. I have successfully implemented agile methodologies and practices to streamline billing and accounting workflows, reduce errors, and increase customer satisfaction. I am passionate about delivering high-quality service and value to our clients, while fostering a culture of continuous learning and innovation within my team.