Edwin Cortes
Director of Service Delivery at Modern It
Based in Mexico City, Mexico
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Seniority
Director
Department
Operations
Location
Mexico City
Industry
IT Services and IT Consulting
Company size
50
Contact information
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e•••••••@modernit.com
Phone
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Background
About Edwin Cortes
I’m a service delivery leader with 16+ years of experience helping global companies run smoother, smarter, and more reliably. I’ve led infrastructure and operations teams across retail, manufacturing, and healthcare, always with a focus on improving performance and creating real business impact. I’m big on ITSM, strong relationships, and building teams that get things done. Whether it’s scaling services, improving system uptime, or aligning IT with strategy — I like solving tough problems and making things work better.
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