Eleanor Maxwell

Background

About Eleanor Maxwell

I am an experienced Operations / Project Manager who has made a successful transition from private sector (retail) to healthcare. The challenges of the pandemic saw me take on a new challenge running a vaccination centre, and I have since made the move into an Operations role running primary healthcare services. I am now excited to develop my career from November 2023 working jointly with Brent Council and the NHS, to identify opportunities to drive positive solutions to deliver health and social care in the borough. I make things happen by using my wide and varied experience to ask the right questions and find solutions, using and developing frameworks to drive best practice and good governance. I really enjoy developing positive relationships with all stakeholders, and are able to work at pace, adapt to change and learn quickly. Being a member of and building teams who are focused on the patient journey and experience has been very rewarding, and allowed me to hone my skills in a healthcare setting to ensure my teams are enjoying their role and able to develop their careers. Key Skills 1) Delivering diverse and successful programs in healthcare 2) Identifying and developing service improvements 3) I place the the patient, our customer at the heart of the services we operate. 4) Significant line management experience for teams upto 85 individuals. I nurture, empower, support and challenge using regular, open and honest communication using structured and regular contact 5) Take significant personal responsibility for the success, and KPIs both within my areas, and within the wider team 6) Confident using data analysis to identify required data, ensure systems capture that data, complete analysis and use it effectively to manage priorities, suggest improvements and identify risk. Make data accessible to those who need it to inform their decision making 7) Commerciality – experienced in reporting, planning, managing budgets, delivering value, tenders, purchase orders 8) Embracing and designing good governance into services to ensure high standards are fully embedded 9) Co-ordinating and influencing complex networks of stakeholders, noting their agenda / priorities / culture may be very different to my own 10) Excellent organizational skills and attention to detail 11) Passion for quality and doing everything to the best of my ability. Modelling and nurturing a culture to deliver the best possible services for our patients.