Elisa Morillo

Trust and Safety Policy and Compliance Partner at Wallapop

Based in Spain

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Seniority

Other

Department

Other

Location

Spain

Industry

Technology, Information and Internet

Company size

483

Contact information

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Email

1 credit

e•••••••@wallapop.com

Phone

5 credits

+34 ••• •••• ••••

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Background

About Elisa Morillo

I am a Product and Platform Policy Specialist with deep expertise in the technology, social media, and e-commerce sectors. My career has centered on designing and operationalizing digital policy frameworks that enhance platform governance, ensure regulatory compliance, and align with evolving ethical and societal standards.Currently, I serve as Policy Specialist at Wallapop, Spain’s leading second-hand marketplace, where I lead initiatives on product and behavior policy, moderation standards, and regulatory alignment under the Digital Services Act (DSA), AI Act, and other EU frameworks. I manage cross-functional efforts to mitigate fraud, enhance user trust and safety, and interface with law enforcement and regulators. I’ve played a central role in developing internal policy structures, compliance strategies, and risk matrices that align with global best practices across IP, consumer protection, health, and illegal goods regulation.Prior to this, I worked at Twitter (now X) as a Legal Policy Associate, focusing on content governance, legal removals, and the global implementation of trust and safety policies across high-risk markets. My exposure to takedown requests, crisis response, and platform accountability at scale provided foundational insights into the complexities of global content regulation.My academic foundation includes a Master of Laws (LL.M.) in ICT, Social Media, and Intellectual Property Law and an Executive Certificate in AI & New Technologies Law and Policy (IE University). These studies sharpened my ability to navigate cutting-edge topics such as algorithmic governance, data protection, platform liability, and digital market regulation.Throughout my career, I have approached policy not only as a compliance tool but as a strategic driver of responsible product development. I’m especially passionate about building policy architectures that scale ethically, support fair and transparent enforcement, and integrate with the technical realities of platform operations.Looking forward, my goal is to continue advancing platform governance, scaling multidisciplinary policy teams, and shaping proactive regulatory strategies that anticipate the impact of AI, immersive tech, and global digital trade.

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