Emily Aneja

Background

About Emily Aneja

Dynamic operations leader and project manager with experience surpassing business growth goals, building and improving strategic client relationships, and hiring and mentoring cross-functional teams. Maximizes efficiency and profitability through expansive network while exceeding customer expectations through trust and loyalty. Proven track record of success in implementing innovative operational strategies that drive efficiency, reduce costs, and improve overall client satisfaction. HIGHLIGHTS & CONTRIBUTIONS Team Leadership & Awards: Led a team toward success, earning regular top % in the company while consistently helping them to grow. Honors & Recognition: Earned recognition for establishing lead follow-up systems that protected businesses with difficult clients. Consistently achieved win-wins for everyone involved, even in highly challenging transactions and difficult circumstances. Often selected for special projects, going above-and-beyond for clients, team members, and senior leadership. Real Estate & Escrow: Served as an Escrow Assistant to a high-volume team, supporting escrow transactions from open-to-close. Leveraged technical proficiency in Encompass 360, SmartView, and Cictrix. In a multifaceted role, oversaw banking efforts for a large, cross-functional escrow branch. Proactively opened orders, reviewed statements, processed funds, and reviewed pre- and post-closing statements with Agents. Transaction Coordination/Management: Functioned as a Transaction Coordinator for a top-producing, luxury real estate team, assisting in the sale process or purchase from open-to-close. Utilized technical programs such as DotLoop, Docusign, RMLS, Zillow, Realtor.com, ZipForms, and Top Producer. Established and launched new procedures that ensured smooth transactions and process workflows. Professional Office Management & Customer Service: Professionally communicated cross-functionally throughout the entire transaction processes, including real estate brokers, escrow officers, and mortgage brokers. Used technical and custom software to manage and file estate transaction documents, reviewed documents for accuracy, and requested additional paperwork that ensured the transaction closes on-time and problem-free. Marketing & Advertising: Expertly created, submitted, and ordered marketing materials such as business cards, flyers, perma-flyers, promotional forms, and other marketing needs. Operations Liaison: Acted as an Advisor/Liaison between the Director of Marketing and Principal Broker.