Eric Bertelson

Background

About Eric Bertelson

Accomplishments: Managed enterprise rollout of care coordination and charge capture software Lead successful transition of an Academic Medical Center to ICD-10 Vendor Selection, Strategic Implementation planning, and IT Governance Managed EMR/EHR client implementations nationwide Optimization and process improvement of healthcare IT solutions usage and adoption Enabled positive client outcomes and recognition of positive ROI Principle participant in the development of new Implementation methodology and service offerings Key Skills and personal strengths: Dedicated to company and departmental utilization/financial goals Organized and detail oriented Very motivated and committed to positive outcomes Widely applicable skill set Highly effective communication and interpersonal skills Ability to quickly master new software and skill sets Professional Experience nView Health Atlanta, GA Director of Customer Success Responsible for support, implementations, growing accounts, and project management at a dynamic start up striving to bring awareness to Mental Health via outcomes based assessments. Ingenious Med, Inc. Atlanta, GA 2015 to 2019 Business Development Manager Responsible for developing and strengthening business relationships with partners, investors and clients increasing revenues, profits and investments. Also responsible for researching and understanding market trends, targeting relationships and using proven methods to develop business strategy while retaining marketing partners. Manager Professional Services Growing and performing professional services division with the end goal of providing a unique client experience and recognition of ROI PwC 2013 to 2014 Atlanta Senior Associate, Advisory - Health Information Technology Group Allscripts Healthcare Solutions (formerly AllscriptsMisys Healthcare) 2005 to 2013 Atlanta/Raleigh/Chicago based (Remote) Manager Consulting Services Management (Clinical) Consulting Services –Senior Management Consultant – EnterpriseEHR - National Client Implementation Services– Implementation Consultant - EMR National Sikes Paper & Supply, Inc. 2004 to 2005 Atlanta, GA IT Manager/Customer Service Raintree Systems Inc. 2002 to 2004 Vista, CA Implementation Manager, Atlanta, GA office Creative Socio-Medics Corp to 2002 Islip, NY Product Manager, Atlanta, GA office Behavioral Health Partners, Inc.(A subsidiary of DeKalb Regional Healthcare Systems) 1990 to Atlanta, GA Customer Support Manager