Eric Bertelson
Director of Customer Success at Proem Behavioral Health
Based in Atlanta, United States
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Seniority
Director
Department
Customer/Client Service
Location
Atlanta
Industry
Mental Health Care
Company size
7
Contact information
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e•••••••@proemhealth.com
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Background
About Eric Bertelson
Throughout my career, I have proven myself to be an adaptive customer success leader with experience leading teams, facilitating project success, and driving customer satisfaction improvements within the healthcare space. I am adept at data development, workflow analysis, and process optimization to maximize efficiency while improving stakeholder relationships. Additionally, I possess an excellent history of subcontractor management, client support, and partnership relations. My work is reflected through my: Prioritizing client interactions to drive customer satisfaction and lifecycle success. Implementing services and products to meet client needs in alignment with organizational goals. Technical platform deployment leadership for both mental health assessment efforts and care coordination programming Ensuring efficient service and product implementation through effective team leadership.
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Eric Bertelson
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