Eric Egan

Background

About Eric Egan

As a Product Director at Manulife, I led the development and maintenance of various product areas, including group life & disability, absence management, EFAP, and virtual healthcare. I ensured high standards of customer satisfaction by monitoring and resolving product escalations from both internal and external sources. I also drove the improvement in product performance and operational efficiency by making informed decisions through data-driven analysis. In my current role as Vice President Product & Distribution at Bridges Health, I spearhead growth initiatives in the absence and disability management space, define product marketing strategies, and enhance our digital market presence. I lead the development and launch of a proprietary case management software, positioning the company for success in the digital evolution of the case management market space. Additionally, I focus on expanding the support team to meet future demands and drive continued growth. I have over 23 years of experience in the insurance industry, with a strong background in product management, operations, customer relationship management, and process improvement. I am passionate about delivering innovative solutions that meet the needs of our customers and stakeholders.