Erik Goss
Director of Innovation at American Arbitration Association
Based in Roswell, United States
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Seniority
Director
Department
General Business & Management
Location
Roswell
Industry
Alternative Dispute Resolution
Company size
1.3K
Contact information
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e•••••••@adr.org
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Background
About Erik Goss
Erik Goss has been with the American Arbitration Association for eight years and currently serves as a Director of Innovation, based in the Atlanta office. In this role, he works across departments to advance dispute resolution through improved ADR rules, procedures and processes, new products and services, and emerging technologies—including AI integration. He is known for transforming bold ideas into practical solutions, fostering cross-functional collaboration, and embedding innovation into strategy, culture, and operations. Prior to joining the Innovation team, he held leadership and case management roles in both the Employment and Construction divisions, and also contributed to business development efforts. He is a graduate of the University of Georgia.
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