Erin Dowd
Education Credentials Specialist 2 at New York State Education Department
Based in Albany, United States
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Seniority
Staff
Department
Public Administration & Safety
Location
Albany
Industry
Government Administration
Company size
1001 to 5000
Contact information
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e•••••••@nysed.gov
Phone
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Background
About Erin Dowd
AREAS OF EFFECTIVENESS Adaptable – Willing and able to pick up new responsibilities and technologies quickly and independently Articulate – Demonstrates exceptional written and oral communication Detail-oriented – Exhibits superior analytical and organizational skills to ensure quality output and balance workload Hard Worker – Takes initiative and follows through to achieve desired outcome Technical Knowledge – MS Office Suite (including Access database and form development, Excel report and chart creation, and Visio workflow diagrams); HPE Records Manager and Alchemy document management software and scanning hardware; SQL query development; fundamentals of Visual Basic, C++, C#, Java, and HTML; MapInfo software; Vantive Customer Relationship Management (CRM) ticketing system
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