Ervin Whitley
Service Delivery Architect at Verizon Business
Based in Cary, United States
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Seniority
Staff
Department
Information Technology
Location
Cary
Industry
IT Services and IT Consulting
Company size
16K
Contact information
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e•••••••@vzbiz.biz
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Background
About Ervin Whitley
Proficient at standing up and managing Operations centers. Have worked in operations as an engineer (11), manager (11)and briefly as a Sr Manager for the last 22 yeares. Have worked corporately the last 25 years. Work as a presales resource, Service Delivery/Integration Architect over the last 7 years in support of integrated RFP and proactive deals for major customers looking to improve and or outsource their IT services. Responsible for validating costs for custom elements, and for service desk and Project Management solutions. My goals are to enhnace, improve, standardize and to make departments run more efficiently through measurable sustained positive results that affects the company & customers bottom line. Specialties: Building Operations Center Interpersonal Skills Process Standardization and Improvement
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