Etori Cordeiro
Inside Sales & Costumer Success Lead on Behalf of Adobe at Bcr.Cx, Zendesk Commitment To Excelence Award 2025
Based in São Paulo, Brazil
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Seniority
Manager
Department
Other
Location
São Paulo
Industry
IT Services and IT Consulting
Company size
293
Contact information
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e•••••••@bcrcx.com
Phone
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Background
About Etori Cordeiro
Mobile:(+5511) 95853-2027 E-mail: etori.cordeiro@bcrcx.com With 12 years of experience in Inside Sales, Customer Success and Services. I am a data driven professional with a commitment to creating value and customer delight for companies in the Digital Media, Digital Experience, Publishing, Food Services, Benefits, Banking and Insurance sectors, building, deploying and managing solutions within national and international organisations. I work as a Customer Success and Inside Sales professional focused on ensuring customer satisfaction and retention throughout the remote sales cycle. Proficient in identifying leads and closing profitable deals to ensure post-sales satisfaction, providing ongoing support, anticipating needs, customizing training, and on proactive analysis. Skills in CRM, negotiation and metrics analysis to optimize sales strategies, maximize the customer experience and drive continuous improvement and business growth. It will be a pleasure to get in touch and find out more about the new ways of working avalialble that we can help build in partnership in BCR CX. Please feel free to reach out to me to discuss and make it happen. Language Speaker - Portuguese: Native - English: Fluent - Spanish: Fluent
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