Faye Beck
Call Center Representative at Nco
Based in Overland Park, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Overland Park
Industry
Outsourcing/Offshoring
Company size
51 to 200
Contact information
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f•••••••@ncochina.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Faye Beck
Experienced IT professional with proven expertise in life cycle development, testing and implementation of multiple software programs. Proven abilities working in fast paced, ever-changing environments. Self-directed generating own ideas and following them through to fruition, competent working independently as needed to get the job done. Excellent communication skills and the ability to effectively interact with a diverse group of customers in a variety of employment settings. Analytical, strong attention to detail and organized in all facets of a position. Microsoft Office applications and Lotus expertise, with experience in Internet Explorer 6 and 7, Firefox and Safari. Specialties: Major Areas of Expertise: • Functional, Unit, System and Load Testing • Coding, Documentation • Application performance improvement • Network performance analysis and enhancement • Mainframe • Client Server System Expertise: • Microsoft operating system platforms • MVS • TSO/ISPF • ACF2 • CICS • IMS/DB • VSAM • DB2
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