Francesca Sergio
Manager Global Retail Business Systems and Operations at Hugo Boss
Based in Stuttgart, Germany
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Seniority
Manager
Department
Other
Location
Stuttgart
Industry
Retail Apparel and Fashion
Company size
16K
Contact information
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f•••••••@hugoboss.com
Phone
5 credits+49 ••• •••• ••••
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Background
About Francesca Sergio
Experienced retail operations professional with an entrepreneurial drive for retail excellence and a strong focus on omnichannel strategies and digital operations. With 4+ years of experience in global retail operations, omnichannel strategies, and customer experience within the fashion and luxury industry, I have a proven ability to deploy cross-functional operational strategies and act as the central operational liaison, effectively streamlining communication and enforcing standards between retail teams and HQ. My core focus involves leading the implementation of operational functions and pilot projects, alongside coordinating store openings / relocations / renovations, and delivering trainings to ensure seamless operational excellence. Driven to achieve results through strategic thinking and creative problem-solving, I am passionate about leveraging digital innovation to drive business growth and enhance customer experiences. Making innovation and continuous improvement a mantra for #operationalexcellence and #sustainablegrowth.
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