Franklin H.

Background

About Franklin H.

About me in General: I am an aspiring Programmer, currently working as Customer Service Specialist. Are you looking for someone who is self-motivated, goal-driven, and proactive individual- but you can't find someone to hire? Customer Service is essential for each business. Without it, a business is bound to collapse. Thus, it is essential to choose the right candidate. Getting the right applicant is the same as buying the right material for your business foundation. But are you still afraid that you might pick the wrong candidate? No worries, I am one of the best Customer Service Freelancer you can hire. My name is Franklin Hortizano. I have almost a half decade of working experience in Customer Service. I had the opportunity to work with big companies. I worked with TimeWarner Cable, eBay, and Amazon for the last four years. And I learned how these companies value their customers. And you can show that value by giving the best customer service to them. For me, Customer Service is not something you can learn in just seconds nor days. It is something you learned through experience and by heart. Putting yourself in the customer's shoes is not just as easy as one two three. It takes time to learn empathy. Freelancing Customer Service Experience: I worked as a Customer Service Specialist in one of the biggest bathtub manufacturers in the US and Canada for 4months. At the moment, I am currently working as a Customer Service Specialist in one of the biggest Freight Company in the US. I am looking forward to working with you as well. Kindly send me a message here on Upwork. And let's have a quick chat to know each other.