Gary Gahan

Background

About Gary Gahan

Key strengths include: • Strong Business Skills covering ITIL and Project Management, Process Analysis and Requirements Definition • Approachable and an active Team player • Self-sufficient with strong interpersonal skills • Customer focused, ability to build excellent rapport with customers at all levels • Business focused, ability to identify appropriate technologies and use for business objectives • Strong proven ability to acquire and utilise new skills appropriate to each project • Evidenced ability to translate well defined requirements into usable systems. • Wide range of industry sector experience covering manufacturing, finance, local government, housing associations, health and fitness. Career highlights include: • Extensive automation of processes for client taking outsourced IT service back in house • Involved in large scale Information Management project to support transformation of the business, supporting smarter working, based on SharePoint system • Implemented Microsoft System Center Service Manager 2012 R2, including Microsoft System Center Orchestrator 2012 R2 automation • Technical lead for the implementation of Corporate Wide GIS system based on Statmap earthlight and aurora products, including extensive definition of business requirements • Implemented Policy Dissemination and Compliance application to enable Corporate Policy Governance • Implemented enhanced IT Documentation Standards and Processes, including developing document templates and SharePoint Team Site as a document library • Acted as IT Lead to assist Business Units to develop and carry out Acceptance Testing Plans to ensure smooth upgrades and new implementations of Line of Business Applications • Development of an XML interface to report data to a central system collating Fire and Rescue incidents. This application was highly commended by the Department for Local Government.