Gavin Watts

Background

About Gavin Watts

I am a senior operational and strategic leader with extensive experience in member & customer service, with demonstrated responsibility for the development and execution of organisation-wide frameworks across various product and service business lines. What I bring to a Business: I am a driven leader with an exceptional outcome focus, I hold an objective approach to problem-solving, with a strong continuous improvement approach to support ongoing and authentic customer-focused & organisational growth. I am committed to meeting the expectations of internal and external stakeholders with my strategic thinking and management of overall performance, aligning with principal accountabilities, including reviewing, developing, and implementing processes, providing recommendations and working collaboratively to ensure increased member and customer satisfaction. How I deliver proven results: I possess outstanding communication and interpersonal skills and build effective relationships on all organisational levels. With a proven track record as a supportive collaborative people leader and trusted advisor to boards and executives, I am extremely proficient in managing multiple priorities, I have demonstrated attention to detail as an analytical thinker and effective problem solver implementing solutions for mutually beneficial outcomes.