Georgia Phillips

Background

About Georgia Phillips

As a seasoned UX professional with a Master's in User Experience and extensive experience in Service Design and Digital Product Management, I thrive at the intersection of creativity, strategy and impact. My career spans roles in New Zealand's public service where I've successfully delievered user-centric solutions that enhance accessibility, streamline business processes and empower communities. During my tenure at the Ministry of Social Development, I led projects that aimed to automate manual processes, improve accessibility and increase user engagement. My dedication to empathetic research and thoughtful design drove outcomes such as intuitive onboarding experiences, personalisation and higher adoption rates.Key strengths include: Design thinking, impactful communication, and customer strategy. I'm complemented by technical proficiencies in Figma, Adobe Suite, Google Analytics and Agile methodology. I'm passionate about mentoring and learning, as demonstrated by leading workshops on research and design techniques.