Grant Mashonga
Service Delivery Manager at Sigma Connected Group
Based in Cape Town, South Africa
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Seniority
Manager
Department
Operations
Location
Cape Town
Industry
Outsourcing and Offshoring Consulting
Company size
2.9K
Contact information
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g•••••••@sigmaconnected.com
Phone
5 credits+27 ••• •••• ••••
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Background
About Grant Mashonga
I've been in Customer Service for almost a decade. 9 of those years have been in call center. I have experience in Sales and Customer Service, supported in Quality (Q.A) departments and helped out Training departments while delivering training content. I have done collections and insurance with experience in finance in line with FCA standards. 2 years spent in in-store retail selling footwear while in a supervisor role. I've been in online retail selling everything under the sun to UK customers. I've been a Performance/Team Coach and have Team Management experience.I'm currently managing in Utilities which is also UK based.
Decision-makers
Other people at Sigma Connected Group
- MKManager
Mustapha Karra
Service Delivery Manager · Operations
- CHStaff
Connor Hardcastle
Performance Analyst · Operations
- KFStaff
Kayde-Lyn Francois
Customer Advisor · Customer/Client Service
- RAStaff
Rugaya Adams
Customer Service Agent · Customer/Client Service
- URManager
Uanita Ravell Isaacs
Team Lead · General Business & Management
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