Greg Podolak

Background

About Greg Podolak

People don't care how much you know until they know how much you care" John Maxwell Profile: • Expertise in System Administration, installing, maintaining and troubleshooting PC hardware, operating systems, LAN & WAN equipment and Aspect hardware and software and phone systems • Solid reputation for providing great customer service – ability to learn complex software tools quickly • Installs, configures and maintains call centers for companies operating in the global arena • Conducts on-site training and support for end users on new software programs that were implemented • Excellent troubleshooter, resolving all problems than occur, and conducting follow-up • A highly articulate and effective communicator, with excellent interpersonal skills; works well with individuals on all levels – easily understood by nontechnical audiences • Effectively prioritize a broad range of responsibilities to consistently meet tight deadlines • Flexible, loyal, strong work ethic and a quick learner – ready to expand computer knowledge and apply it to improving business performance – willing to work flexible hours and to travel as needed • Equally effective working independently or as part of a team – maintains a professional demeanor System administrator, with excellent interpersonal skills; works well with individuals on all levels Effectively prioritize a broad range of responsibilities to consistently meet tight deadlines Flexible, loyal, strong work ethic and a quick learner - ready to expand computer knowledge and apply it to improving business performance Equally effective working independently or as part of a team Specialties: Aspect Callcenter ACD and Spectrum ACD computer hardware, customer satisfaction, customer support, internet explorerl, microsoft office, microsoft windows, microsoft windows 95, microsoft windows 98, microsoft windows nt 4.0, microsoft windows xp, quality, solaris, star office, sun microsystems, system administration, technical support, vista