Gregory B.
Director at Work Activity Center
Based in Salt Lake City, United States
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Seniority
Director
Department
Healthcare & Human Services
Location
Salt Lake City
Industry
Services for the Elderly and Disabled
Company size
45
Contact information
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g•••••••@workactivitycenter.org
Phone
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Background
About Gregory B.
Dedicated Operations Director; Consistently achieve record-high profits and customer satisfaction & NPS rankings, massive improvements to attrition and turnaround of underperforming operations. Full P&L Responsibility Community Involvement & Support Work Force Management Customer Service Management Complaint Handling & Resolution Operations Management Customer Satisfaction Enhancement Agent Supervision Sales & Margin Improvement Teambuilding & Training Cost-Reduction Strategies Quality Fulfillment Project Management Call Center Hospitality Management Specialties: Call Center Management, CMS, Avaya, Witness, Bluepumpkin, WFM, QM, Verint, Nortel, NICE, Among others!
Decision-makers
Other people at Work Activity Center
- KMDirector
Karina McLellan
Director of Development · General Business & Management
- HCStaff
Hailey Cragun
Grant Writer · Writing/Editing
- MWDirector
Miranda Wells
Human Resources Director · Human Resources
- SFDirector
Shannon Fournier
Director of Strategic Advancement · General Business & Management
- KFDirector
Kristen Floyd
Executive Director · General Business & Management
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