Helen Booth
Change Lead at Elite Energy Consultants
Based in Doncaster, United Kingdom
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Seniority
Manager
Department
Information Technology
Location
Doncaster
Industry
IT Services and IT Consulting
Company size
26
Contact information
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h•••••••@ei-cs.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Helen Booth
Extensive operations management particularly in a contact centre environment. Ability to develop and deliver results through engagement of the people, development of the processes and thinking differently about the customer The delivery of results has been in sales and marketing, customer service, supply chain and healthcare at both national, divisional and local level. Good understanding of CRM systems and represented UK market for global SAP implementation for the order to cash process Excellent understanding of work force management including forecasting, long term planning, events management, rostering Specialties: contact operations management work force management
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