Isaac Long

Background

About Isaac Long

HR, PROJECT MANAGEMENT, AND TECHNOLOGY-DRIVEN INNOVATION With over 13 years of excellence in HR, finance, and HCM analysis, I have consistently driven transformational change in dynamic corporate, academic, and military environments. From leading Agile teams to delivering strategic outcomes to building strong client relationships, my career has been defined by operational excellence, transparency, and collaboration. “The greatest leaders are not necessarily the ones who do the greatest things. They are the ones that gets people to do the greatest things.” Ronald Reagan HUMAN CAPITAL MANAGEMENT (HCM) AND CLIENT RELATIONSHIP LEADERSHIP At ADP, I manage $2.8M in benefits administration services, optimizing HCM systems to deliver measurable value. I have earned recognition for resolving complex client challenges, increasing client retention, strengthening consultative relationships, and streamlining onboarding and open enrollment processes. By leveraging Agile methodologies, I facilitate Scrum ceremonies, manage metrics, and eliminate blockers to ensure on-time, within-budget project delivery aligned with organizational goals. EDUCATION BENEFITS ADMINISTRATION AND VETERAN ADVOCACY At Colorado State University Pueblo, I managed $500K in VA education benefits billing per semester with 100% compliance while streamlining administrative operations, doubling the university’s veteran resource library, and enhancing academic support services. 46% increase in veteran student retention. 15% expansion of approved academic programs. 100% tuition recovery rate for unpaid benefits. “Education is the most powerful weapon which you can use to change the world.” Nelson Mandela TECHNICAL PROJECT LEADERSHIP As a U.S. Army leader, I directed cross-functional teams, maintaining 100% accountability of $2.9M in inventory while managing complex technical projects, performing diagnostic testing, analyzing results, and implementing effective repairs and upgrades. KEY SKILLS Strategic Project Management * Agile Methodologies (Scrum, Kanban, SAFe)* Client Retention and Relationship Management * HCM Systems Optimization (ADP, Workday, SuccessFactors)* Benefits Administration and Compliance * Operational Excellence * Process Improvement * Veteran Support and Education Benefits LET’S CONNECT If you’re passionate about driving innovation, solving complex challenges, or transforming operations to deliver measurable outcomes, I’d love to connect. “The best way to predict the future is to create it.” Abraham Lincoln